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2019 TEMPORARY CHANGE IN DISINFECTANT
Effective March 4, 2019, North Texas Municipal Water District (NTMWD) will begin their annual disinfection process. Disinfection is a critical part of water treatment to keep water safe. It involves a two-step process that treats the water, then adds disinfectant to maintain water quality as it travels long distances through pipes to homes and businesses. Both steps are needed to eliminate and keep tap water free of harmful microorganisms, such as parasites and viruses. Please see the info-graphic for more information about this process. Odor may be noticeable through the second week of April.

 
NEW! PAY YOUR BILL BY PHONE
In addition to paying your bill with the options listed under the "Pay My Bill" section of this site, members may now pay their bill by phone. Call 1-888-993-9176 and follow the prompts. You must know your account number and the amount owed which are both listed on your invoice. The same credit card processing fees and rules apply to phone payments as to online credit card payments. Phone payments cannot be taken by our office staff, but must go through this special secure phone number: 1-888-993-9176.




 
Sprinkler System Backflow Testing
All new sprinkler systems must be installed with an RPZ (Reduced Pressure Zone) device, tested for backflow and the report must be filed in our office. Please click on the links to the left for "Backflow" or contact us if you have any questions.
 
 
WATERING RESTRICTIONS
Twice a week watering permitted if necessary: even numbered addresses water on Monday & Thursday; odd numbered addresses on Tuesday & Friday. Sprinkler or irrigation systems are prohibited from operating between the hours of 10 am and 6 pm year round.
 
 This website provides general information. If you wish to speak to someone directly, please contact the business office at (972)564-1250. The office is open Monday through Thursday from 8:00 A.M. until 5:30 P.M.